FAQ

FREQUENTLY ASKED QUESTIONS

1.DO I NEED TO UNDERTAKE A HEARING TEST?

Not to worry! Our hearing aids are ready and equipped to deal with the most common and general causes that result in 90% of the reasons behind hearing difficulty and loss (as shown in our users guide) meaning that no prior hearing test is necessary. If your symptoms are more unique and specific for hearing loss, and our device isn’t the perfect solution for you, we’re happy to provide a full refund within 30 days as part of our “No hearing no price” guarantee.

2.WILL THEY FIT IN MY EARS?

Our hearing aids arrive with three different silicon bud sizes to fit a variety of different ear types.
If your having any trouble, use a different fitting size provided to better suit your ear type!

3.I SUFFER FROM TINNITUS, DO THESE HELP OR FIX THE ISSUE?

Absolutely! Whilst HMB hearing aids aren’t a full cure to remove Tinnitus completely, it will be significantly less noticeable and won’t cause any disturbance due to our smart chip technology boosting the sounds around you to drown out the noise caused by Tinnitus.

4.WHY IS IT SO CHEAP ARE THERE ANY HIDDEN FEES OR COSTS? 

Did you know that approximately two thirds of the costs that you pay for your hearing aids are for the salary of the doctor or audiologist and not for the hearing aids themselves?
It doesn’t seem right that we pay a small fortune when it can cost so much less than what it needs to.
That’s why HMB hearing cuts out the middle man and gives you premium quality at a fraction of the price you would pay anywhere else.

5.WHAT WILL BE IN THE BOX?

Each of our HMB Hearing Aids come with the following:
1: Hearing aids
2: Portable carrying case
3: Sized Silicon Ear Domes (Small, Medium, Large)
4: Cleaning brush
5: USB to recharge hearing aids
6: Volume adjustment tool
7: Easy to understand user guide

6. HOW LONG DOES THE BATTERY LAST?

Our batteries are designed with a full days worth of usage and long trips in mind, lasting 15 hours after a single charge. If you ever need to recharge your hearing aids no need to worry about waiting long, as the ultra fast charging function means they'll be back to 100% after only 3 hours.

7.WHAT IS THE LIFE EXPECTANCY OF HMB HEARING AIDS?

HMB hearing aids are designed with longevity in mind with an average life cycle of four years if used frequently everyday.
More than just a device, HMB is a companion here to stay with you for a long time.

8.CAN I USE HMB HEARING AIDS WHILST EXERCISING?

Our hearing aids are designed to be exercise friendly so you can use them without compromising a light to medium active lifestyle.
With a snug fit design, you don't need to worry about your hearing aids falling out no matter what activity you wish to do.  

 

Please don't worry if your question doesn't appear here, please contact us: help@hmbhearing.com